> For the complete documentation index, see [llms.txt](https://docs.gridplus.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gridplus.io/resources/shipping-and-delivery.md).

# Payment, Shipping, Delivery

**The only place to buy the Lattice1 and SafeCards is our eshop:**

{% embed url="<https://gridplus.io/products/grid-lattice1>" %}

### Payment methods

You can pay in **both fiat and crypto** during checkout on your eshop. The payment is processed via **Coinbase Commerce** and your order can be paid in different cryptocurrencies.

{% hint style="info" %}
If you wish to pay with **cryptocurrency**, please pay with your **personal wallet**, not an exchange wallet. If you wish to pay with and **EVM-based coin**, use the **Ethereum mainnet**, not BSC or other EVM chains.&#x20;
{% endhint %}

### Shipping services

We ship our devices with **UPS, FedEx or DHL (rarely other services)**. You can choose multiple shipping methods - the shipping cost will be calculated automatically in your cart.

{% hint style="success" %}
We dispatch all orders **within 3 business days,** unless a temporary e-shop banner indicates otherwise (e.g. during holidays).
{% endhint %}

### Shipping restrictions

{% hint style="danger" %}
We currently do not ship to

* **OFAC-sanctioned countries**
* **Mainland China**
* **Russia**
* **Vietnam**
  {% endhint %}

### **Tracking number**

Your order will be confirmed by an **automated email** and you will receive your tracking number in your email inbox once the order has been dispatched as well.

### **Packaging**

If you buy **one** Lattice1, it will come in a **225x225x225 mm cardboard box** with protective inserts that weighs in at **1800 grams/4 lbs**. Inside this package you will find a **custom branded paper box** with the hardware wallet itself - this paper box weighs **1250 g/2.75 lbs** and the dimensions of the box are 175x140x170 mm. If you buy multiple wallets, the packaging will depend on the number of Lattices.

### **Import duties**

The Lattice1 and SafeCards are dispatched from the **United States of America**. Based on your location, the package(s) may be subject to import duties - these will be your responsibility.\
\
**If you need it, the barcode of the Lattice1 is 860001395108.**

{% hint style="success" %}
If you’re based in the **European Union**, you can find the regulations [**right here**](https://ec.europa.eu/taxation_customs/individuals/buying-goods-services-online-personal-use/buying-goods/buying-goods-online-coming-from-a-noneu-union-country_en)**.**
{% endhint %}