Links

Payment, Shipping, Delivery

The only place to buy the Lattice1 and SafeCards is our eshop:

Payment methods

You can pay in both fiat and crypto during checkout on your eshop. The payment is processed via Coinbase Commerce and your order can be paid in different cryptocurrencies.
If you wish to pay with cryptocurrency, please pay with your personal wallet, not an exchange wallet. If you wish to pay with and EVM-based coin, use the Ethereum mainnet, not BSC or other EVM chains.

Shipping services

We ship our devices with UPS, FedEx or DHL (rarely other services). You can choose multiple shipping methods - the shipping cost will be calculated automatically in your cart.
We dispatch all orders within 3 business days, unless a temporary e-shop banner indicates otherwise (e.g. during holidays).

Shipping restrictions

We currently do not ship to
  • OFAC-sanctioned countries
  • Mainland China
  • Russia
  • Vietnam

Tracking number

Your order will be confirmed by an automated email and you will receive your tracking number in your email inbox once the order has been dispatched as well.

Packaging

If you buy one Lattice1, it will come in a 225x225x225 mm cardboard box with protective inserts that weighs in at 1800 grams/4 lbs. Inside this package you will find a custom branded paper box with the hardware wallet itself - this paper box weighs 1250 g/2.75 lbs and the dimensions of the box are 175x140x170 mm. If you buy multiple wallets, the packaging will depend on the number of Lattices.

Import duties

The Lattice1 and SafeCards are dispatched from the United States of America. Based on your location, the package(s) may be subject to import duties - these will be your responsibility. If you need it, the barcode of the Lattice1 is 860001395108.
If you’re based in the European Union, you can find the regulations right here.