Shipping and Delivery

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We ship our devices with UPS (with the exception of some European countries, for which we use DHL). You can choose a faster shipping method or an economy one. The shipping cost will be calculated automatically in your cart.

Please note we dispatch all orders within 3 business days, unless a temporary e-store banner indicates otherwise (holidays etc.).

Please see Covered Jurisdictions below to see if we ship to your country.

Tracking number

Your order will be confirmed by an automated email and you will receive your tracking number in your email inbox once the order has been dispatched as well.

Packaging

If you buy one Lattice1, it will come in a 225 x 225 x 225 mm cardboard box with protective inserts that weighs in at 1800 grams (c. 4 lbs). Inside this package you will find a custom branded paper box with the hardware wallet itself - this paper box weighs 1250 g (2.75 lbs) and the dimensions of the box are 175 x 140 x 170 mm. If you buy multiple wallets, the packaging will depend on the number of Lattices.

Import duties

The Lattice1 and SafeCards are dispatched from the United States of America. Based on your location, the package(s) may be subject to import duties - these will be your responsibility.

If you’re based in the European Union, you can find the regulations right here.